Terms of Service

These Terms of Service (the “Terms”) govern access to Chivalry AI, a research-assistance service provided by Chivalry Thoroughbred Analytics LLC (“Chivalry,” “we,” “us,” or “our”). By creating an account or using the service, you agree to these Terms and the Privacy Policy. If you use Chivalry for a company or other organization, you represent that you have authority to bind that organization.

1. Accounts and organizations

You must be at least 18 years old and legally able to enter into these Terms. Chivalry AI is currently offered only to customers located in the United States. You must provide accurate registration information and protect your authentication methods. Each customer account is associated with one Chivalry organization. Organization administrators may manage permitted members and roles within the limits of the selected plan. You are responsible for activity performed through your account and for promptly reporting suspected unauthorized access to cfgavin@ChivalryRacing.com.

2. Trial and paid subscriptions

Eligible new customers may receive one seven-day trial. A valid payment method is required to start the trial, but Chivalry does not charge the subscription price immediately. Unless canceled before the trial ends, the selected monthly or annual subscription begins automatically and Stripe charges the payment method for the price and applicable taxes shown at Checkout.

The trial includes a limited research allowance. If that allowance is exhausted before the seven days end, new research may pause, but the subscription price will not be charged before the seven-day trial period ends. Cancel before the end of that period to prevent the subscription charge.

Subscriptions renew automatically for the selected billing period until canceled. Prices, plan features, usage allowances, and seat limits are displayed before purchase. We will provide notice of material price changes as required by law. Failed or disputed payments may limit or suspend paid features while billing is resolved.

3. Cancellation and refunds

You may cancel through Plan & Usage and the Stripe Customer Portal. Unless a different result is shown during cancellation or required by law, cancellation takes effect at the end of the current billing period, and access continues through that date. Canceling during the trial prevents the future subscription charge. Fees already paid are nonrefundable except where required by law or expressly stated in writing by Chivalry.

4. Acceptable use

You may use Chivalry only for lawful research and business purposes. You may not:

• access or attempt to access another customer’s account, organization, conversations, files, or data;
• bypass plan, seat, usage, authorization, or technical controls;
• introduce malicious code, disrupt the service, scrape it at unreasonable volume, or probe it for vulnerabilities without written authorization;
• use the service to violate privacy, intellectual-property, contractual, export-control, gambling, consumer-protection, or other applicable laws;
• misrepresent AI-generated material as verified fact or professional advice; or
• use Chivalry or its outputs to train a competing model or service except with our written consent.

5. Research and AI limitations

Chivalry uses automated systems and third-party data sources. Outputs may be incomplete, outdated, incorrect, or generated from ambiguous entities. Citations and source links help evaluation but do not guarantee accuracy. You must independently verify important information and decisions.

Chivalry is a research tool, not legal, tax, accounting, veterinary, medical, investment, or wagering advice. Thoroughbred racing and wagering involve risk, and outcomes are never guaranteed. Historical results, pedigrees, sales records, performance data, projections, and calculations do not predict future results. Chivalry does not accept or place wagers or operate a sportsbook. You are responsible for complying with laws, age restrictions, and location requirements that apply to your activities and for decisions made using the service.

6. Use rights, customer content, and service data

Subject to your compliance with these Terms and any applicable plan limits, Chivalry grants you a limited, nonexclusive, nontransferable, non-sublicensable, revocable right to access and use the service for your lawful internal personal or business purposes during your subscription or other authorized access period.

You retain ownership of content you submit. You grant Chivalry and its service providers a limited license to host, process, transmit, and display that content solely to operate, secure, support, and improve the service as described in the Privacy Policy. You represent that you have the rights and permissions needed to submit the content.

Unless you separately opt in, Chivalry will not use your prompts, conversations, or uploaded files to train generalized AI models. This does not prevent the processing needed to provide, secure, support, or improve the service, including evaluation of service quality and abuse prevention in accordance with the Privacy Policy.

Subject to these Terms and applicable law, you may use outputs generated for you. Outputs may not be unique, and other users may receive similar material. Chivalry does not guarantee that an output is eligible for copyright or other protection, that you own it, or that it does not affect a third party’s rights. Third-party data, citations, and source materials remain subject to their own rights and terms.

Chivalry and its licensors retain all rights in the service, software, branding, product design, curated data, and documentation. These Terms do not transfer ownership of those materials.

If you provide feedback or suggestions, you grant Chivalry a worldwide, perpetual, irrevocable, royalty-free license to use them without restriction or compensation, without identifying you publicly as the source unless you consent.

7. Availability, suspension, and termination

We may change or discontinue features, apply reasonable usage and cost controls, or perform maintenance. We may suspend or terminate access when reasonably necessary to protect customers or the service, address security or legal risk, enforce these Terms, respond to nonpayment, or prevent abuse. When practical and lawful, we will provide notice and an opportunity to cure.

You may stop using the service at any time and may cancel a paid subscription as described above. On termination, your right to use the service ends, but provisions that by their nature should continue will survive, including provisions concerning ownership, payment obligations, disclaimers, liability, indemnity, disputes, and general terms. Data handling after cancellation or termination is described in the Privacy Policy.

8. Third-party services

The service may depend on or link to third-party models, data, websites, payment, identity, hosting, and other services. Third-party services are governed by their own terms and policies, and Chivalry does not control their availability, content, or independent conduct. Chivalry is not responsible for third-party services except to the extent required by law.

9. Disclaimers and limitation of liability

To the maximum extent permitted by law, the service is provided “as is” and “as available,” without warranties of accuracy, availability, merchantability, fitness for a particular purpose, or noninfringement.

To the maximum extent permitted by law, Chivalry and its affiliates, officers, employees, contractors, licensors, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages; loss of profits, revenue, business, data, goodwill, or anticipated savings; or the cost of substitute services, arising out of or related to the service or these Terms, even if advised that such damages were possible.

To the maximum extent permitted by law, Chivalry’s total aggregate liability arising out of or related to the service or these Terms will not exceed the amount you paid or were required to pay Chivalry for the service during the 12 months immediately preceding the event giving rise to the claim. These limitations do not apply to liability that cannot lawfully be excluded or limited.

Some jurisdictions do not allow certain warranty exclusions or liability limitations, so parts of this section may not apply to you.

10. Indemnity

You will defend, indemnify, and hold harmless Chivalry and its affiliates, officers, employees, and contractors from third-party claims, damages, losses, liabilities, judgments, costs, and reasonable attorneys’ fees arising from or related to your content; your use of the service in violation of these Terms; your violation of applicable law or another person’s rights; or your fraud, willful misconduct, or misuse of the service. Chivalry will provide reasonable notice of a covered claim and reasonable cooperation at your expense. You may control the defense and settlement, but you may not settle a claim in a way that admits fault by or imposes nonmonetary obligations on Chivalry without Chivalry’s prior written consent.

11. Governing law and dispute resolution

Please read this section carefully. It requires most disputes to be resolved through individual binding arbitration and limits how the parties may seek relief.

Informal resolution

Before starting arbitration or a court proceeding, the party raising a dispute must send a written notice describing the dispute and requested relief. Notices to Chivalry must be sent to cfgavin@ChivalryRacing.com. Chivalry may send a notice to the email address associated with your account. The parties will attempt in good faith to resolve the dispute for at least 30 days after the notice is received. Either party may seek temporary relief when needed to prevent immediate and irreparable harm.

Individual binding arbitration

Except for the exclusions below, any dispute, claim, or controversy arising out of or relating to the service, these Terms, or the relationship between you and Chivalry will be resolved by binding arbitration administered by the American Arbitration Association (“AAA”) before one neutral arbitrator. The AAA Consumer Arbitration Rules will apply when the matter qualifies as a consumer dispute; otherwise, the AAA Commercial Arbitration Rules will apply. The Federal Arbitration Act governs the interpretation and enforcement of this arbitration agreement. AAA rules and filing information are available at adr.org.

The arbitration may be conducted remotely unless the applicable rules or arbitrator require otherwise. Filing, administration, and arbitrator fees will be allocated under the applicable AAA rules, and Chivalry will pay fees it is required to pay under those rules or applicable law. The arbitrator may award the same individual remedies a court could award. Judgment on the award may be entered in any court with jurisdiction.

Either party may bring an eligible individual claim in small-claims court. Either party may seek injunctive or equitable relief in court for unauthorized access to the service, misuse of intellectual property, or a security threat. Claims that applicable law does not permit to be subjected to predispute arbitration are also excluded.

Class-action and jury-trial waiver

To the maximum extent permitted by law, disputes must be brought only in an individual capacity, not as a plaintiff or class member in a class, collective, consolidated, coordinated, mass, or representative action or arbitration. The arbitrator may award relief only to the individual party seeking relief and only to the extent needed to resolve that party’s claim. If a claim proceeds in court instead of arbitration, each party waives the right to a jury trial to the maximum extent permitted by law.

Right to opt out

You may opt out of this arbitration agreement and the class-action waiver by emailing cfgavin@ChivalryRacing.com within 30 days after you first accept these Terms. Your notice must include your name, the email address associated with your account, and a clear statement that you want to opt out of arbitration. Opting out will not affect your access to the service or the other Terms.

Arbitration fallback, severability, and court venue

If AAA is unavailable or declines to administer a dispute, the parties will try to select another recognized arbitration provider. If they cannot agree, a court with jurisdiction may appoint an arbitrator under the Federal Arbitration Act. If a portion of this dispute-resolution section is found unenforceable, it will be enforced to the greatest extent permitted and the remainder will remain effective, except that a claim that cannot lawfully proceed on an individual basis will proceed in court after arbitrable claims are completed.

These Terms are otherwise governed by Ohio law, without regard to conflict-of-law rules. Any court proceeding permitted under these Terms must be brought in the state or federal courts located in Hamilton County, Ohio, and each party consents to their personal jurisdiction and venue.

12. Export controls and sanctions

You may not use, export, or make the service available in violation of United States export-control or sanctions laws. You represent that you are not prohibited from using the service under those laws.

13. Changes to these Terms

We may update these Terms. We will post the updated effective date and provide additional notice when required. Continued use after an update takes effect constitutes acceptance of the revised Terms. A material change to the dispute-resolution section will not apply to a dispute for which a party provided written notice before the change took effect.

14. General terms

Neither party is liable for delay or failure caused by events beyond its reasonable control, except for payment obligations. You may not assign these Terms without Chivalry’s written consent; Chivalry may assign them in connection with a reorganization, financing, merger, acquisition, sale of assets, or by operation of law. The parties are independent contractors, and these Terms do not create an agency, partnership, joint venture, employment, fiduciary, or third-party-beneficiary relationship.

Notices may be delivered electronically, including through the service or to the email address associated with an account. A failure to enforce a provision is not a waiver. If a provision is unenforceable, it will be modified only to the extent needed to make it enforceable, and the remaining provisions will continue in effect. These Terms, the Privacy Policy, any applicable order or Checkout terms, and any terms expressly incorporated by reference are the entire agreement about the service and replace prior discussions on that subject. If they conflict, an executed written order controls for that order, followed by these Terms and then the Privacy Policy.